Finding Us
88 Frankton Road, Queenstown 9300 — four hundred metres from the Queenstown lakefront.
01
Send us an enquiry
There is no booking engine behind this form. A person at reservations reads it and writes back, usually the same day and always within one working day.
Or reach a person directly
| Front desk | +64 3 450 2740 Twenty-four hours, every day. |
|---|---|
| Reservations | +64 3 450 2755 7am–8pm, seven days. |
| [email protected] [email protected] | |
| Post | 88 Frankton Road Queenstown 9300 Otago, New Zealand |
45°02′S 168°41′E · elevation 338 m
The concierge desk
Books the boats, the ski shuttles, the Rob Roy transfer, a table somewhere else in town when ours is full, and a taxi at four in the morning for the Queenstown flight. 7am to 9pm, and the front desk covers it outside those hours.
02
Getting here
By road
From Queenstown, the Crown Range is 70 km and one hour ten — the highest sealed road in New Zealand at 1,076 m, closed perhaps four days a winter, and worth it in daylight. Via Cromwell it is 116 km and one hour thirty-five, and it is the road to take at night or in weather.
From Christchurch, 425 km and five hours twenty through the Lindis Pass. From Dunedin, 275 km and three hours twenty.
We are on Frankton Road, 600 m east of the Gorge Road roundabout on the lake side, and the gate is the one with the stone wall. 48 parking spaces behind the building, free to guests, and two charge points on the north wall.
By air
Tāhuna Airport is 11 km east, twelve minutes. Queenstown Airport is 68 km, one hour ten over the Crown Range or one hour thirty-five via Cromwell. Tell us the flight number and the concierge will meet it; we charge NZ$180 for the Queenstown run, one to four people, which is less than two taxis and more reliable than one.
On foot
The town centre is 2.6 km, seven minutes by car or half an hour on foot along the water. The Frankton Track runs flat past our gate: the Gardens in twenty-five minutes, the marina in twenty the other way, and Frankton village in fifty.
Distances from the door
| The Frankton Track, at our gate | 0 m |
|---|---|
| Queenstown Gardens | 1.9 km |
| Steamer Wharf and the town centre | 2.6 km |
| Skyline Gondola, Brecon Street | 3.1 km |
| Frankton village and the marina | 3.4 km |
| Queenstown Airport | 5.8 km |
| Kelvin Heights golf course | 9 km |
| Coronet Peak | 18 km |
| Arrowtown | 20 km |
| Gibbston Valley | 24 km |
| The Remarkables ski area | 28 km |
| Glenorchy | 45 km |
| Cromwell | 60 km |
03
Reception
Staffed twenty-four hours. Check in from 3pm, out by 10am, and bags held either side of both at no charge.
The Ben Lomond Room
Open midday to 1am, seven days. Twenty and over, photo ID at the door, and no requirement to be staying here. The gaming room
Company details
White Heath Hospitality Ltd
NZBN 9429051873604
Registered at 88 Frankton Road, Queenstown 9300, Otago, New Zealand