Cookie Policy
Six cookies, listed one by one. Two are essential. The other four run only if you say so.
Last updated 1 March 2026
01A cookie is a small file this website asks your browser to keep. We also use your browser’s local storage, which works the same way for our purposes and is covered by everything below.
When you first arrive you are asked to confirm you are 20 or older, and then offered Accept all, Reject all or Cookie settings. Rejecting costs you nothing on this site — no page and no feature is withheld. You can change your mind at any time from Manage cookies in the footer.
02These make the site work. They cannot be switched off and they carry no analytics.
| wh_age_ok | local storage, 12 months · Records that you confirmed you are 20 or over, so the age gate does not ask again on every page. Stores the word “yes” and nothing else — not your age, not your date of birth. |
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| wh_cookie_consent | local storage, 12 months · Records which of the three choices you made, so we do not ask again. Stores three true/false values. |
Anonymous counts of which pages are read and for how long, so we know whether anyone reads this one. No profile is built and nothing is shared with an advertising network.
| _wh_sess | session · Ties a run of page views together as one visit. Cleared when you close the browser. |
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| _wh_stat | 13 months · Distinguishes a returning visitor from a new one. Holds a random number, not a name. |
Used only to tell whether an advertisement led to a booking enquiry.
| _wh_src | 90 days · Remembers which campaign brought you here. |
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| _wh_conv | 90 days · Records that an enquiry was sent, so the same advertisement is not counted twice. |
This site loads no third-party scripts, no advertising pixels, no social media widgets and no external fonts. Every stylesheet, script, typeface and image is served from whiteheath.com. That is unusual and deliberate.
06Every browser lets you block or delete cookies and clear local storage: in Chrome, Edge and Firefox under Settings → Privacy; in Safari under Preferences → Privacy. If you clear ours, the age gate and the cookie banner will ask again on your next visit, because the record that you answered is the thing you deleted.
07Write to [email protected]. How we treat the information behind these cookies is set out in the Privacy Policy, under the Privacy Act 2020.
Open the panel and set analytics and marketing however you like. Essential cookies stay on because the site cannot work without them.
The Ben Lomond Room, the gaming room at White Heath, is reserved for adults aged 20 and over, in line with New Zealand law. The rest of the hotel — the rooms, The Kawarau Room, The Sunshine Bay Bathhouse and the event spaces — is open to everyone.
If you would like to talk to someone about gambling, the New Zealand Gambling Helpline is free and open all day and night on 0800 654 655, and Need to Talk? is on 1737.