Cookie Policy

Six cookies, listed one by one. Two are essential. The other four run only if you say so.

01

What a cookie is here

A cookie is a small file this website asks your browser to keep. We also use your browser’s local storage, which works the same way for our purposes and is covered by everything below.

When you first arrive you are asked to confirm you are 20 or older, and then offered Accept all, Reject all or Cookie settings. Rejecting costs you nothing on this site — no page and no feature is withheld. You can change your mind at any time from Manage cookies in the footer.

02

Essential — always on

These make the site work. They cannot be switched off and they carry no analytics.

wh_age_oklocal storage, 12 months · Records that you confirmed you are 20 or over, so the age gate does not ask again on every page. Stores the word “yes” and nothing else — not your age, not your date of birth.
wh_cookie_consentlocal storage, 12 months · Records which of the three choices you made, so we do not ask again. Stores three true/false values.
03

Analytics — off unless you switch it on

Anonymous counts of which pages are read and for how long, so we know whether anyone reads this one. No profile is built and nothing is shared with an advertising network.

_wh_sesssession · Ties a run of page views together as one visit. Cleared when you close the browser.
_wh_stat13 months · Distinguishes a returning visitor from a new one. Holds a random number, not a name.
04

Marketing — off unless you switch it on

Used only to tell whether an advertisement led to a booking enquiry.

_wh_src90 days · Remembers which campaign brought you here.
_wh_conv90 days · Records that an enquiry was sent, so the same advertisement is not counted twice.
05

Third parties

This site loads no third-party scripts, no advertising pixels, no social media widgets and no external fonts. Every stylesheet, script, typeface and image is served from whiteheath.com. That is unusual and deliberate.

06

Turning them off in the browser instead

Every browser lets you block or delete cookies and clear local storage: in Chrome, Edge and Firefox under Settings → Privacy; in Safari under Preferences → Privacy. If you clear ours, the age gate and the cookie banner will ask again on your next visit, because the record that you answered is the thing you deleted.

07

Questions

Write to [email protected]. How we treat the information behind these cookies is set out in the Privacy Policy, under the Privacy Act 2020.

Change your choice

Open the panel and set analytics and marketing however you like. Essential cookies stay on because the site cannot work without them.


Privacy Policy
Terms & Conditions
Host Responsibility

White Heath is a casino hotel and entertainment resort at the Frankton Arm on Lake Wakatipu, in Queenstown, New Zealand. This website provides information about our hotel, gaming room, dining, events and guest services. The Ben Lomond Room offers slot machines, table games and more, available exclusively on site to guests and visitors aged 20 and over. Everything we offer happens inside the building: there is nothing on this website to play, nothing to install, and no way to gamble remotely.

For support: NZ Gambling Helpline — 0800 654 655 (free, 24/7) · Need to Talk? — 1737 · Problem Gambling Foundation — 0800 664 262 · text 8006 · choicenotchance.org.nz · safergambling.org.nz

NZBN: 9429051873604 · White Heath Hospitality Ltd · licensed by the Department of Internal Affairs under the Gambling Act 2003.